We values the privacy of our clients, partners, and users. This Privacy Policy outlines how we collect, use, store, and protect personal information, as well as your rights concerning that information. By engaging with our services or visiting our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information from clients, users, and partners:

Contact Information: Name, email address, phone number, postal address.

Professional Information: Job title, company name, industry.

Billing Information: Credit card details, billing address, and transaction history.

Account Information: Usernames, passwords, and account settings.

Communication Records: Emails, messages, and phone call logs.

1.2 Non-Personal Information

We may collect non-personal information such as:

Browser Information: IP address, browser type, device type, operating system.

Website Usage Data: Pages visited, time spent on each page, click-through rates.

Cookies and Tracking Technologies: Cookies, beacons, pixels, and other tracking technologies to enhance user experience.

How We Use Your Information

2.1 To Provide Services

Account Management: Creating, managing, and maintaining your account with us.

Service Delivery: To provide, maintain, and improve our marketing services.

Customer Support: To respond to inquiries, provide technical support, and resolve issues.

2.2 Marketing and Communication

Promotional Content: Sending newsletters, promotional materials, and other marketing communications.

Personalized Content: Tailoring marketing efforts based on your preferences and behavior.

Surveys and Feedback: Requesting your feedback through surveys to improve our services.

2.3 Legal and Compliance

Compliance: Ensuring compliance with legal obligations and regulatory requirements.

Fraud Prevention: Detecting, preventing, and addressing fraud, security breaches, or any other illegal activities.

How We Share Your Information

3.1 Third-Party Service Providers

We may share your information with third-party service providers who assist us in operating our business, such as:

Payment Processors: To process billing transactions.

Email Service Providers: To send out communications.

Analytics Providers: To analyze website usage and improve our services.

3.2 Legal Obligations

We may disclose your information to comply with legal requirements, such as:

Law Enforcement: To respond to legal requests, court orders, or government investigations.

Legal Claims: To protect our rights, privacy, safety, or property, and that of our users and partners.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring company.

How We Protect Your Information

4.1 Security Measures

We implement a variety of security measures to protect your personal information, including:

Encryption: Sensitive information is encrypted during transmission using SSL/TLS technology.

Access Controls: Limited access to personal information to authorized personnel only.

Data Storage: Secure storage of personal information on protected servers.

4.2 Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Afterward, we securely delete or anonymize your information.

Your Rights and Choices

5.1 Access and Update Information

You have the right to access and update your personal information. You can do so by contacting us or through your account settings.

5.2 Opt-Out of Marketing Communications

You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails or by contacting us directly.

5.3 Data Portability

You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

5.4 Right to Erasure

You may request the deletion of your personal information, subject to certain exceptions (e.g., legal obligations or legitimate business interests).

5.5 Right to Object

You may object to the processing of your personal information for direct marketing purposes or any other processing based on legitimate interests.

Cookies and Tracking Technologies

6.1 Cookies

We use cookies to enhance user experience, analyze website traffic, and for advertising purposes. You can manage your cookie preferences through your browser settings.

6.2 Tracking Technologies

We may use other tracking technologies such as web beacons and pixels for similar purposes as cookies.

International Data Transfers

Your personal information may be transferred to, stored, and processed in a country other than your own. We take steps to ensure that your information receives adequate protection in the jurisdictions where it is processed.

Children’s Privacy

Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated Privacy Policy will be posted on our website with the effective date. We encourage you to review this Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Platoonpro Marketing Agency
Address:  31 Rue Lebour, 93100 Montreuil
Phone :   +33(75) 8352246
Email:      Info@platoonpro.com